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Websites & customer care in Saint John

New Brunswick · 6 min read · Updated October 7, 2026Offer revised; third-party figures retain their cited dates.

Key takeaways

  • A clear, bilingual website for Saint John businesses, built and supported remotely.
  • Growth care at $199/month adds Google Business Profile upkeep, review requests by text and a monthly report on visits, call clicks and enquiries.
  • Bilingual EN/FR service is available, which matters in Canada's only officially bilingual province.
  • Website: $500 one time. Optional care: Essential at $99/month or Growth at $199/month, with a 3-month minimum. CAD, taxes extra.

Your Saint John business deserves a website that explains your services clearly and makes the first enquiry easy. We connect thoughtful design with a simple quote-request form and a click-to-call button, scoped around how your business works.

Saint John is growing fast — the city hit roughly 78,000 residents in 2024 , its highest level since the early 1980s, with the wider metro area near 142,000. More people means more competition for attention. Here is how we help you stand out.

Who we help in Saint John

We work remotely with service businesses, with a clear brief, an agreed scope, a preview and a human point of contact. The website is $500 one time for up to 5 pages in English and French, with optional care from $99/month.

  • Barbershops and salons — Collect haircut and treatment requests while you are with a customer.
  • Plumbers, roofers, electricians and HVAC — Give customers a clear way to request a quote or urgent help.
  • Med spas, dental and clinics — Explain treatments and collect consultation requests.
  • Gyms, studios and trainers — Organize membership, class and trial-session enquiries.
  • Cafes, restaurants and auto shops — Collect reservation, group and catering enquiries.

Your proposal confirms the pages, the care plan you choose, if any, and the launch date before payment.

After-hours enquiries and online booking

Your customers want to book on their own time, not yours. About 82% of consumers say they would rather book online than call, and roughly 40% of online bookings happen outside normal business hours — evenings and weekends when no one is at the desk. If the only way to reach you is a phone call during work hours, you are turning away ready customers every night.

Your website includes a quote-request form sent to your email, so customers who would rather not call can still reach you after hours. Online booking requests, a client portal or other integrations can be added as custom work, quoted before anything starts.

More Google reviews

In Saint John, your reputation is searchable. About 75% of consumers regularly read online reviews before choosing a local business, and most of them look on Google. A short stack of fresh five-star reviews is often what decides whether a new customer calls you or the shop down the street.

A review-request workflow can make it easier to ask customers for honest feedback after completed work. Requests should be offered consistently, without filtering people by satisfaction or promising a particular rating. Review requests by text to your customers are part of Growth care at $199/month. Further reading: getting more Google reviews

Automate the busywork

Start with a clear next step for each enquiry: a click-to-call button and a map on every page, and a quote-request form that collects the details you need before you call back. Growth care adds review requests by text and a monthly report on visits, call clicks and enquiries. Further reading: how to automate your small business

Transparent pricing snapshot

No quotes to chase and no surprises. Here is exactly what each piece costs:

Care is optional, with a 3-month minimum, then month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.
PlanPrice (CAD)What is included
Website$500 one timeUp to 5 pages in English and French, mobile-first design, quote-request form sent to your email, click-to-call button and map, basic local SEO, one round of revisions, live within 7 business days of receiving your content.
Essential care (optional)$99/monthHosting, your domain registered in your name and renewed for you, SSL certificate, backups and security updates, up to 30 minutes of small edits each month and a person to email.
Growth care (optional)$199/monthEverything in Essential, plus Google Business Profile set up and kept current, 2 Google posts a month, review requests by text to your customers, a monthly report and up to 2 hours of edits each month.

Website: $500 one time for up to 5 pages in English and French, live within 7 business days. Optional care: Essential at $99/month (hosting, your domain, security updates and 30 minutes of edits) or Growth at $199/month (adds Google Business Profile upkeep, review requests and a monthly report). Care has a 3-month minimum, then month to month. CAD, taxes extra. Full terms on the pricing page.

How to get started

Start by sharing your business, your existing website if you have one, and what you want the new site to do. We review the brief, confirm the scope and send a proposal before payment. The website is $500 one time, 50% to start and 50% at launch, and live within 7 business days of receiving your content; care is optional from $99/month.

Frequently asked questions

Do you work with Saint John businesses?

Yes. We work remotely with service businesses in Saint John, with a clear brief, an agreed scope, a preview and a human point of contact. You send your logo, photos and details; we write and build the pages.

Do I need to be there in person to set this up?

No. Everything is done remotely by email: you send your logo, photos and details, we write and build the pages, and you review a preview before launch. One round of revisions is included.

Is the service available in both English and French?

Yes. English and French are included in the $500 website at no extra cost: we write and build your pages in both languages. Additional languages are custom work, quoted before any work starts, and translation of documents you supply is not included.

What does it cost?

Website: $500 one time for up to 5 pages in English and French, live within 7 business days. Optional care: Essential at $99/month (hosting, your domain, security updates and 30 minutes of edits) or Growth at $199/month (adds Google Business Profile upkeep, review requests and a monthly report). Care has a 3-month minimum, then month to month. CAD, taxes extra. Full terms on the pricing page.

How fast can you set it up?

Your website is live within 7 business days of receiving your content. You review a preview and get one round of revisions before launch. Payment is 50% to start and 50% at launch.

Do you serve the rest of New Brunswick, Canada and the United States?

Yes. We work remotely with service businesses across Canada and the United States, and the offer is the same everywhere: $500 one time for the website, with optional care at $99/month or $199/month. Prices are in Canadian dollars, taxes extra.

Sources

  1. City of Saint John — Saint John achieves historic population growth in 2024 (78,165 residents; CMA 142,422)
  2. Office of the Commissioner of Official Languages for New Brunswick — New Brunswick is Canada's only officially bilingual province
  3. BrightLocal — Local Consumer Review Survey 2024 (75% regularly read reviews; 81% use Google)
  4. SchedulingKit — Online Booking Statistics (82% prefer to book online; 40% of bookings happen after hours)

PUT IT INTO PRACTICE

A website that does your business justice.

Thoughtful design, easier enquiries and someone who keeps it running. $500 one time for the website, with optional care from $99 a month.

Care is optional, with a 3-month minimum, then month to month with 30 days’ notice. CAD, taxes extra. Full terms on the pricing page.