Websites for med spas

The real problem for med spas

Med spa demand is booming — the global medical spa market is estimated at roughly $23 billion in 2025 and growing around 13% a year, with North America holding the largest share. Med spas are the fastest-growing category in beauty and wellness, with locations expanding about 15% in a single year. That growth brings competition, and it brings a flood of inquiries your team has to catch.

Here is where med spas leak revenue:

• Buyers shop around. 63% of people compare between two and five med spas before deciding. The first clinic to respond clearly often takes the client.
• Inquiries arrive after hours. Roughly half of med spa bookings happen outside open hours, but the average med spa still books only about 11% of appointments online — while top performers book around 31%. A site that makes it easy to send a consultation request at 10 p.m. keeps those clients from drifting to a competitor.
• No-shows hurt at a high ticket. With a $164 average ticket and the highest no-show rate of any beauty-and-wellness category, one empty chair a day is real money gone.
• Reputation decides the sale. For treatments where trust and safety matter, reviews are the deciding factor — and incorrect or missing info turns clients away.

None of this is a staffing failure. It is the math of one team, a fully booked treatment room, and clients who expect clear information at any hour. A good website does a lot of that work: treatments and prices explained, a consultation request form that lands in your email, and a click-to-call button for when you're free.

Online booking and reminders

Online booking requests, a client portal or other integrations can be added as custom work, quoted before anything starts. Requests are confirmed by you rather than by software, and calendar connections or automated reminders are agreed and tested with your own tools before they are included.

More 5-star Google reviews

A review-request workflow can make it easier to ask customers for honest feedback after completed work. Requests should be offered consistently, without filtering people by satisfaction or promising a particular rating. Review requests by text are part of Growth care at $199/month (3-month minimum).

Follow up and win back lost clients

Start with a clear next step for each enquiry: the consultation request form sends every enquiry to your email, and the click-to-call button puts customers straight through to you. Replying the same day to a consultation request is simple, and it is often what turns an enquiry into a first visit. Further reading: how to automate your small business

What's included and what it costs

Website: $500 one time for up to 5 pages in English and French, live within 7 business days. Optional care: Essential at $99/month (hosting, your domain, security updates and 30 minutes of edits) or Growth at $199/month (adds Google Business Profile upkeep, review requests and a monthly report). Care has a 3-month minimum, then month to month. CAD, taxes extra. Full terms on the pricing page.

Your proposal sets out the selected features, costs and next steps for your business.

Why ADV/MVMT

We are a small, independent bilingual studio. You get one fixed price, a written scope, a preview before launch and a real person to email. You own your website, your domain and your content, and if you ever leave, you keep your domain and receive your files. We don’t promise rankings or lead volumes; we build a clear, fast site that makes it easy for customers to reach you.